/// Technical & Installation
Smart Home Setup & Support
Anyone can install it. The money is in keeping it working.
What the workspace runs
The ERP is not five pages. Every smart home setup & support workspace inherits the operating spine and adds what this industry actually needs.
Records the ERP keeps
- Home network record: router, coverage, bandwidth, VLANs
- Device inventory with protocol, hub, and firmware
- Automation and scene configuration
- Household user guide generated from the install
- Support subscription with response commitment
Workflows it ships with
- Compatibility and network assessment → device plan → install day
- Household walkthrough with a written guide left behind
- Support subscription with remote troubleshooting
- Firmware and device refresh review annually
Integrations wired first
- Smart home platform APIs
- Networking equipment vendors
- Stripe recurring
- Remote support tooling
The four numbers the owner checks
- Support subscription attach rate
- Devices per home under management
- Remote resolution rate without a truck roll
- Annual refresh revenue
Vision layer
Device compatibility checking across hubs and protocols, plus network capacity modeling before anything is ordered.
/// Underneath every workspace
The part that is the same for everyone
The industry configuration sits on top of a platform that captures what you touch, indexes it without being told how, answers questions about it in plain language, and runs agents against it while you are doing something else. The same index holds the things in your week that are not business at all.
The second brain
Everything you touch gets captured, indexed and recallable in plain language, so remembering stops being a job you do.
- Put it in once
- The index builds itself
- Ask instead of search
- Decisions outlive the chat
- A briefing, not a dashboard
The connectors
Your mail, calendar, phone, files and logged-in accounts feed the same context. Nothing has to be re-entered to count.
- Mail, calendar and drive
- Forward it and forget it
- Your logged-in accounts, connected
- Calls and texts in the same record
- An API you can point anything at
- Bring your own assistantbuilding
The workforce
Agents that keep working when you close the laptop, on models you choose, with every step visible.
- Work that continues without you
- Your context is not one vendor's asset
- You can see what the agent is doing
The business
A CRM remembers people. This books the job, dispatches it, documents it, invoices it and settles it.
- Book it, dispatch it, prove it happened
- Get paid on the same record
- Marketing that reads your own records
- A site and a domain that stay yours
- It arrives already knowing your industry
- Everyone who touched the deal is on the record
The other half of your week
The obligations that are not business are still obligations. They belong in the same index, on the same calendar, out of your head.
- Your documents get the same index
- Nothing with a due date lives in your head
- One workspace, business and personal kept apart
- Hand the recurring parts to an agent
Who it is for
Segments
- Homeowners with accumulated, non-communicating devices
- Builders offering smart-home packages
- Short-term rental operators automating access and climate
What hurts today
- Devices installed by three different people with no documentation
- One-time installs with no recurring support revenue
- Networks that cannot carry the devices already sold
How it makes money
Installation and configuration projects
Monthly support and monitoring subscriptions
Device supply, refresh, and network upgrades
Brand system
Patient and jargon-free. Documents what was installed and how to use it. Never leaves a household with an app nobody understands.
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